Privacy and Confidentiality

1. Introduction

At Woodwaly, your privacy and trust are very important to us. This Privacy & Confidentiality Policy explains how we collect, use, store, and protect your personal information when you visit or use our website www.woodwaly.com. By accessing our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, address, payment details, etc.

• Non-Personal Information: Browser type, device information, IP address, cookies, and browsing behavior.

• Transactional Information: Orders, invoices, and purchase history.

3. How We Use Your Information

We use your information for purposes including:

• To process and deliver your orders or services.

• To improve website performance and user experience.

• To provide customer support and respond to inquiries.

• To send promotional offers, updates, and newsletters (with your consent).

• To comply with legal obligations.

4. Confidentiality Assurance

• All personal and business information shared with Woodwaly will remain strictly confidential.

• We do not sell, rent, or trade your data to third parties.

• Access to personal data is restricted to authorized staff only.

• Any third-party service providers (e.g., payment gateways, courier companies) are required to maintain confidentiality.

5. Data Protection & Security

We use secure technologies  to protect your data from unauthorized access, loss, misuse, or disclosure.

6. Cookies & Tracking

Woodwaly uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

7. Sharing of Information

We may share your data only in the following cases:

• With service providers who help us operate our website and business.

• If required by law, regulation, or legal process.

• To protect the rights, property, or safety of Woodwaly, its users, or others.

8. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing emails and newsletters.

• Request clarification about how your data is used.

9. Policy Updates

We may update this Privacy & Confidentiality Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy & Confidentiality Policy, please contact us at:
📧 woodwalyofficial@gmail.com
📞 [03022543111] Operating Hours: Monday - Saturday  | 10:00 - 18:00